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Can you keep your modem once your contract rolls over?

mccauslander
Level 2

Hi there,

 

I was wondering if the router connected to the NBN modem provided by TPG is ours to keep once the initial contract time period ends, or do we have to return the modem to TPG if we cancel our plan even after the cancellation taking place well after the initial contract period (e.g. after 6 months)?

 

Cheers,

 

Mitch

1 REPLY 1
BasilDV
Moderator

Hi @mccauslander

 

We'd like to look into the account in order to provide proper information.

Shoot me a PM with your TPG username or customer ID number.

 

BasilDV