TPG Community

Get online support

Can you please upgrade NF12 router (MAC ID 18F14571C048; Serial no. 170426506246) for me, asap?

rosieyasmin
Level 2

Hi there,

 

I've just noticed that the said router actually is obsolete:

 

Picture1.png

 

The firmware upgrades are approximately three years old see below:

NF12 router Firmware.png

Would you be able to upgrade my router to a new router which will be supported with firmware upgrades for several years?

 

Thanks.

 

Kind regards,

 

Rosie & James

 

1 REPLY 1
BasilDV
Moderator

Hi @rosieyasmin

 

Welcome to the Community!

 

We were able to locate your account using your community details and understand that you've reached our Tech team.

They've requested for a new NBN router and updates will be given as soon as it becomes available.

 

Let us know if you need further assistance.

BasilDV