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Connection lost to TP-LINK Archer VR1600v

Moderator

Hi @Jono87,

 

Your modem has been connected to our server for at least 9 hours.

 

Can you confirm if the light indicators on the modem for 2.4G and 5G are lit?

 

Regards,

Level 3

Both indicator lights are on. Please find attached for the latest pics.

I am able to logon to the rounter via wire network.

I attempted to change the name of ssid but getting Error code: 1

 

 

Moderator

Thanks for the screenshots, @Jono87

 

Can you reboot (turning it off and on) the modem first to see if that would fix the issue? If the modem is still not broadcasting the WIFI networks, perform a reset next (using the reset button at the back).

Level 3
Router restart works. I have also changed the names of wifi.

I will update tomorrow.
Moderator

Great to hear that, @Jono87

 

Thanks for keeping us in the loop. Feel free to leave a comment anytime.