Connection

[mullershausen07]

I am trying to get back to nbn as 5g does not work in my house. I have set up my ac1600 modem from tpg that I used before and did everything by phone to change the type of my account bu the internet light is still not coming on.

[BasilDV]

Hi @mullershausen07

Welcome to the Community!

We were able to locate your account and learned that you've been in touch with our Tech team.

They've guided you to manually configure the modem/router and you've confirmed that the service is working

Let us know if you need further assistance.

BasilDV