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NBN box blinking red and making clicking sound

jarrodlem01
Level 2

Does anyone know how to fix an NBN box with the connection symbol blinking red and making a clicking sound? It started a couple days ago after a storm. I checked if there were any outages in my area, but everything was ok on that end.

 

I tried troubleshooting by resetting the box, turning it off for 10 minutes and turning it back on, leaving it on over night and trying different phone sockets. However, nothing has worked so far.

1 REPLY 1
BasilDV
Moderator

Hi @jarrodlem01

 

Welcome to the Community!

 

I've responded to your PM and advised our Engineers to rebook the NBN technician visit as you've requested.

 

Further updates will be provided via SMS or phone call once available.

 

BasilDV