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susehunt7
Level 2
We have moved and need to relocate our service however it is impossible to get hold of TPG. All calls drop out. Online doesn't work. This is unacceptable and we will be cancelling payment unless you contact us today. I had to open this account as our service is in my husband name but he has been unsuccessful in contacting you.
3 REPLIES 3
KarlB
Moderator

Hi @susehunt7,


Welcome to the community,

 

Could you please send me a PM (private message) with your Full Name, CID (customer identication number) and your mobile phone number, so I can take a look at your service?

 

Regards,

Karl

susehunt7
Level 2
Thank you
KarlB
Moderator

Hi @susehunt7,

 

I have requested for our Relocations Team to call you back ASAP.

 

Regards,

Karl