TPG Community

Get online support

D-Link Viper2600. DSL-3900 Settings

Alexreiny
Level 2
I am trying to configure my new modem/router, are there any particular settings I should input?

Is this device compatible with TPG?
And I’m nbn FTTC
3 REPLIES 3
Will
Moderator

Hi @Alexreiny

 

Welcome to the Community!

 

As long as it's a VDSL2 modem then it should work for NBN FTTC provided that you have configured the settings properly.

 

Here are the settings you need:

VLAN ID: 2

Connection Type: PPPoE

Username: TPG username

Password: TPG password

 

Bear in mind that the home phone service will not work with a 3rd party modem.

 

Regards,

darrenmg
Level 2

Hi,

Also having issues setting up a new DSL-3900 (replacement for the provided Archer). Im on FTTC and following instructions here: https://support.tpg.com.au/how-set-d-link-dsl-3900-nbn-fttc

 

Modem wifi is fine but PPPoe never connects. NBN FTTC box is fine as old Archer modem works fine.

 

Any ideas?

 

thanks Darren

Ahra_G
Moderator

Hi @darrenmg

 

Let us have your TPG account details via private message so we can check the setup and the connection. 

 

Thanks! 

Ahra_G