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Hi @Alexreiny
Welcome to the Community!
As long as it's a VDSL2 modem then it should work for NBN FTTC provided that you have configured the settings properly.
Here are the settings you need:
VLAN ID: 2
Connection Type: PPPoE
Username: TPG username
Password: TPG password
Bear in mind that the home phone service will not work with a 3rd party modem.
Regards,
Hi,
Also having issues setting up a new DSL-3900 (replacement for the provided Archer). Im on FTTC and following instructions here: https://support.tpg.com.au/how-set-d-link-dsl-3900-nbn-fttc
Modem wifi is fine but PPPoe never connects. NBN FTTC box is fine as old Archer modem works fine.
Any ideas?
thanks Darren
Hi @darrenmg,
Let us have your TPG account details via private message so we can check the setup and the connection.
Thanks!
Ahra_G