TPG Community

Get online support

DNS resolution not working

usingtheforce
Level 2

I have an Archer VR1600v v2 00000000. Running diagnostics on network today, I got this message. I'm on a MacBook Pro. Is there something I need to tweak in the router settings? Thanks 😊 

DNS resolution is not working

Result
Internet check: performed reaching Internet from your current network
Source
Primary DNS worked, but secondary DNS 0.0.0.0 failed. Test domain microsoft.com resolved by 192.168.1.1
DNS resolution is not working
 
1 REPLY 1
david64
Level 15

Hi @usingtheforce . Was there any problem to start with? Mac is only being thorough. You can allow your router to accept the 2 TPG DNS addresses or set other ones, eg. Google 8.8.8.8 and 8.8.4.4. Having a second address is just a backup in case the primary one fails.

PCs and Macs normally use the router for DNS but they can also use internet addresses as well.