TPG Community

Get online support

DSL light is flashing green

Level 1

The DSL light is flashing green, but internet not working.


Power green. 2,4G & 5g green.


ANy suggest. I have turned of and reset.


Hi @Mperrott6,


For customers experiencing any issues with their NBN service, we recommend the best thing to do first is check if there's an outage on the NBN network.


We have created this article that can guide you on How to Check for NBN Network Outage


If there are no known outages in your area, customers can proceed with the troubleshooting steps indicated on this link :


In your case, an NBN technician went out and fixed the issue.