TPG Community

Get online support

DSL light is flashing green

Mperrott6
Level 2

The DSL light is flashing green, but internet not working.

 

Power green. 2,4G & 5g green.

 

ANy suggest. I have turned of and reset.

1 REPLY 1
Anonymous
Not applicable

Hi @Mperrott6,

 

For customers experiencing any issues with their NBN service, we recommend the best thing to do first is check if there's an outage on the NBN network.

 

We have created this article that can guide you on How to Check for NBN Network Outage

 

If there are no known outages in your area, customers can proceed with the troubleshooting steps indicated on this link : https://www.tpg.com.au/support/nbn-fttn/problems_connect_internet_nbn_fttn

 

In your case, an NBN technician went out and fixed the issue.