Disconnection Issue with Citrix

[djrobert]

Since I've received a replacement router eg TP-LINK C1200 I regularly get a disconnection issue with Citrix.

Currently running firmware 1.0.0 Build 20180208 rel.59779 (EU)

Is there a later firmware version - when I look at the TP-LINK site for firmware it looks this version doesn't exist.

I believe the problem may be associated to the fix which was available on firmware:

Published Date: 2017-07-06 Language: English File Size: 15.08 MB
Modifications and Bug Fixes:

Bug fixed:
Fixed the bug of L2TP disconnection problem of Beeline, Kazakhstan

But that looks like an earlier version of the firmware.

Thanks

David

[BasilDV]

Hi @djrobert

Welcome to the Community!

Are you connected via WiFi or Wired connection? When you were disconnected from Citrix, did you notice you are disconnected to the internet as well?

We'd like to look into this issue further. Please send me a PM with your TPG username or customer ID number to assist you accordingly.

How do I private message (PM) in the community

BasilDV