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Does resetting a Huawei HG658 Modem affect the VoIP settings?

ballwall
Level 2

Does re-setting a Huawei HG658 modem to factory defaults wipe the VoIP settings? The modem seems to have lost the login password and I need to access the settings

1 REPLY 1
Ahra_G
Moderator

Hi @ballwall

 

Resetting the modem will default your modem to its factory settings. However, our modems are pre-configured with your TPG details and should reconnect both the VoIP and internet service after the reset.

 

You can always reach out to us should you require further assistance.

 

Regards,

Ahra_G