TPG Community

Get online support

Double Nat issue with Nokia 5G gateway

Katie92
Level 2
I have the Nokia 5G gateway and every time I’m connected it says double nat detected! It is the only router in the house and I can’t find bridge mode anywhere. How do I solve the issue?
2 REPLIES 2
Shane
Moderator

Hi @Katie92 ,

 

Let us help rectify this issue. Could you confirm the troubleshooting steps you have taken so far? Also what devices are getting this error 'Double NAT' ?

 

Could you send me a PM with your details? How to send a PM? 

 

Regards,

 

 

david64
Level 15

Hi @Katie92 . Is this fixed? What was the answer?