Failing Huawei Modem

adsldal7
Level 2

5g not working on Huawei HGTV 659 router. Can I get a free replacement router?

1 REPLY 1
Riezl
Moderator

Hi @adsldal7 , we have created this community article, which may help with your Wi-Fi connectivity issue:

 

Wi-Fi troubleshooting steps - No Internet/Connection 

 

If the issue persists, please send us a private message with your TPG customer ID, username and complete address so we can pull up the account.

 

To send a PM, please refer to this link: How do I private message (PM) in the community