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5g not working on Huawei HGTV 659 router. Can I get a free replacement router?
Hi @adsldal7 , we have created this community article, which may help with your Wi-Fi connectivity issue:
Wi-Fi troubleshooting steps - No Internet/Connection
If the issue persists, please send us a private message with your TPG customer ID, username and complete address so we can pull up the account.
To send a PM, please refer to this link: How do I private message (PM) in the community