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Firmware Update for HUAWEI HG659

thefish1968
Level 2

Hi Team,

 

How do i obtain an update to firmware for the HUAWEI Modem HG659. Below is the system information:

 

Product type:
HG659
Device ID:
00E0FC-J3N8W17531009899
Hardware version:
VER.B
Software version:
V100R001C216B112
 
Thanks
4 REPLIES 4
BasilDV
Moderator

Hi @thefish1968

 

Thanks for raising this with us.

 

We'll request for the firmware update of your device.

Please send me a PM with your TPG username or customer ID number to process it.

 

BasilDV

thefish1968
Level 2

Thanks @BasilDV . DM sent.

BasilDV
Moderator

Thank you @thefish1968

 

The request has been forwarded and expect the firmware to be updated within 2 to 5 working days.

 

BasilDV

BasilDV
Moderator

Hi @thefish1968

 

The updated firmware has been applied.

 

Let us know of you need further assistance.

 

BasilDV