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Firmware update for Huawei HG630

burkeb23
Level 2

I've been experiencing a lot of issues with my modem/tpg connection and want to rule out firmware issues, so have been looking unsuccessfully for an update. I read somewhere it needs to be customised for each user or something? No idea why, but just in case, could someone please contact me about getting a firmware update for my old  Huawei HG630.

Thanks in advance,


B

2 REPLIES 2
BasilDV
Moderator

Hi @burkeb23

 

We'd like to check on what we can do to resolve this issue and check if firmware is available.

 

Shoot me a PM with your TPG username or customer ID number.

 

BasilDV

burkeb23
Level 2

Hi mate, thanks for offering to help! I've just DM'd you all my details some more info on what's been going wrong.