I've been trying to upgrade my firmware but don't know if I'm either doing it wrong or can't actually do it myself... This is the device information:
Firmware Version: 0.1.0 0.9.1 v5006.0 Build 180828 Rel.56416n
Hardware Version: Archer VR1600v v1 00000000
Can anyone help? Thanks
hello. where are all the TPG moderators at? Are moderators still checking these forums? I would love a response regarding my firmware update request.
My current firmware shows:
1.1.0 0.9.1 v5006.0 Build 180828 Rel.35294n
Can you please Private Message(PM) me your Username/CID/Service address for the service you need help on so i can pull up your account.
Unfortunately we cant push a firmware to that modem unless it is in use with a current active customer.
The firmware is pushed to each individual modem, not something end users generally do themselves.
I would finish your signup and get an active service installed, and then worry about updating the firmware.
It may happen automatically during the activation process.