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Firmware upgrade for Archer VR1600v v1

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Level 2

I've been trying to upgrade my firmware but don't know if I'm either doing it wrong or can't actually do it myself... This is the device information:

 

Firmware Version: 0.1.0 0.9.1 v5006.0 Build 180828 Rel.56416n

Hardware Version: Archer VR1600v v1 00000000

 

Can anyone help? Thanks

1 ACCEPTED SOLUTION

Accepted Solutions
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Moderator

Hi @gemmaking,

 

I have check and your modem/router's firmware has the latest version.

Let me know should you require further assistance.

 

Regards,

Karl

View solution in original post

8 REPLIES 8
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Moderator

Hi @gemmaking,

 

I have check and your modem/router's firmware has the latest version.

Let me know should you require further assistance.

 

Regards,

Karl

View solution in original post

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Level 2

Thanks Karl, I really appreciate it.

 

Gemma

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Level 1c

hello. where are all the TPG moderators at? Are moderators still checking these forums? I would love a response regarding my firmware update request.

 

My current firmware shows:

1.1.0 0.9.1 v5006.0 Build 180828 Rel.35294n

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Moderator

Hi @itsmehuey 

 

The 1.1.0 0.9.1 v5006.0 Build 180828 Rel.35294n you are running is the latest firmware for a TPG FTTB service.

 

Regards,

Karl

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Level 1c
Hi, I got my modem from a friend who purchased it through TPG a while ago. I am using it for a HFC NBN connection. The firmware version is 1.1.0 0.9.1 v5006.0 Build 180828 Rel.35294n

Is it possible to get an updated firmware?

Thank you
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Moderator

Hi @alexshel 


Can you please Private Message(PM) me your Username/CID/Service address for the service you need help on so i can pull up your account.


How to PM.
https://community.tpg.com.au/t5/Welcome/How-do-I-private-message-PM-in-the-community/m-p/4093#M45


Regards,
David_M

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Level 1c
Hi @David_M,

I currently don't have an account with you yet, considering to change my provider.
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Moderator

Hi @alexshel 

 

Unfortunately we cant push a firmware to that modem unless it is in use with a current active  customer.

The firmware is pushed to each individual modem, not something end users generally do themselves.

 

I would finish your signup and get an active service installed, and then worry about updating the firmware.

It may happen automatically during the activation process.

 

Regards,

David_M