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Forgotten modem/router password.

3812846
Level 2

Hi,

I forgot my login password to my Huawei modem/router to access the configuration. Is it possible for TPG to back up my modem/router configuration remotely beforeI reset the modem/router?

Regards,

Alvin

1 REPLY 1
BasilDV
Moderator

Hi @3812846

 

We are not able to backup the settings of your modem/router.

 

The only option if you forgot your modem/router login password is to factory reset the device and reconfigure it.

 

BasilDV