TPG Community

Get online support

HG658 Router problems

SOLVED Go to solution
Highlighted
Level 1a

Hello. I have been with TPG for a few years now on NBN with a HG658. Firmware is really old on it.WIFI constantly drops or will not connect out epecially with IOS devices. Can I get a new router please

Phil

1 ACCEPTED SOLUTION

Accepted Solutions
Moderator

Hi @PHILT, thanks for providing the account details. We have PM'd you the details about how you can get a new modem.

View solution in original post

2 REPLIES 2
Highlighted
Moderator

Hi @PHILT,

 

Welcome to TPG Community!

 

Please PM us your TPG customer ID, username and complete address so we can pull up the account and address the concerns raised.

 

To send a PM, please refer to this link: How do I private message (PM) in the community

Moderator

Hi @PHILT, thanks for providing the account details. We have PM'd you the details about how you can get a new modem.

View solution in original post