Get online support
Hello. I have been with TPG for a few years now on NBN with a HG658. Firmware is really old on it.WIFI constantly drops or will not connect out epecially with IOS devices. Can I get a new router please
Hi @PHILT, thanks for providing the account details. We have PM'd you the details about how you can get a new modem.
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Welcome to TPG Community!
Please PM us your TPG customer ID, username and complete address so we can pull up the account and address the concerns raised.
To send a PM, please refer to this link: How do I private message (PM) in the community