HG659 firmware update

[pureaussie]

Hi can you please assist me on how to update the firmware for my Huawei HG659.

System Information
Product type:Huawei HG659
Hardware version: VER.B
Software version: V100R001C216B111

[Riezl]

Hi @pureaussie,

Welcome to TPG Community!

We have located the account using your community details and we have already requested a firmware upgrade.

We'll let you know once done. Thank you.

[Riezl]

Hi @pureaussie, the firmware has been upgraded. Feel free to message us should you need any assistance. Cheers!

[eyedunno]

Hi, can you please update the firmware on my modem as well? Username for my account is the same as the username on here. Thanks.

[BasilDV]

Hi @eyedunno,

Welcome to TPG Community!

May we know the current firmware of your modem to confirm if it needs to be updated?

Regards,

BasilDV

[eyedunno]

@BasilDV  I am not home right now so can't confirm the full number, but it ends in 12 so is not the latest version. Thanks.

[BasilDV]

Hi @eyedunno,

This is noted.

The request has been forwarded and will provide you with the update once available.

Regards,

BasilDV

[Riezl]

Hi @eyedunno, the firmware has been upgraded. Let us know if we can be of any assistance. Thank you.