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HG659 firmware update

Level 1b

Hi can you please assist me on how to update the firmware for my Huawei HG659.

 

System Information
Product type:Huawei HG659
Hardware version: VER.B
Software version: V100R001C216B111

7 REPLIES 7
Moderator

Hi @pureaussie,

 

Welcome to TPG Community!

 

We have located the account using your community details and we have already requested a firmware upgrade.

 

We'll let you know once done. Thank you.

Moderator

Hi @pureaussie, the firmware has been upgraded. Feel free to message us should you need any assistance. Cheers!

Level 1a

Hi, can you please update the firmware on my modem as well? Username for my account is the same as the username on here. Thanks.

Moderator

Hi @eyedunno,

 

Welcome to TPG Community!

 

May we know the current firmware of your modem to confirm if it needs to be updated?

 

Regards,

BasilDV

Level 1a

@BasilDV  I am not home right now so can't confirm the full number, but it ends in 12 so is not the latest version. Thanks.

Moderator

Hi @eyedunno,

 

This is noted.

 

The request has been forwarded and will provide you with the update once available.

 

Regards,

BasilDV

Highlighted
Moderator

Hi @eyedunno, the firmware has been upgraded. Let us know if we can be of any assistance. Thank you.