HG659 loses port forward settings

[thecableguy]

Hi,

My HG659 loses port forward settings on reboot requiring me to go and set them up again.

Is there a solution for this?  I found a similar post, but with no reply.

Thanks

Hardware version: VER.B
Software version: V100R001C216B112

[Anonymous]

Hi @thecableguy ,

Thanks for raising this to us. Here is an thread that you may find helpful.

Port Forwarding on the HG 659 

Let us know how it will go.

Cheers!

---

@thecableguy wrote:

Hi,

My HG659 loses port forward settings on reboot requiring me to go and set them up again.

Is there a solution for this?  I found a similar post, but with no reply.

Thanks

Hardware version: VER.B
Software version: V100R001C216B112

---

[thecableguy]

Hi,

no, not useful I am afraid.

i know how to set up forwarding....what is happening is similar to one a few of the posters....the settings go missing on reboot so I have to set them all up again.

seems to be a faulty modem as the settings are disappearing on reboot.

How do I go about getting this rectified?

cheers

[Anonymous]

Hi @thecableguy,

Thanks for the additional details. We will raise this to our Network Team for investigation. Please shoot me a private message with the following details below.

UN/CID:

Service address on file:
Hardware version:
Software version: 
 

How do I private message (PM) in the community

Regards,

Hi,

no, not useful I am afraid.

i know how to set up forwarding....what is happening is similar to one a few of the posters....the settings go missing on reboot so I have to set them all up again.

seems to be a faulty modem as the settings are disappearing on reboot.

How do I go about getting this rectified?

cheers