HUAWEI HG659 Firmware Update

[Sandonnolly8285]

Good Afternoon.

How do I obtain the firmware for the HUAWEI Modem HG659 to update it?

Thanks.

[BasilDV]

Hi @Sandonnolly8285 

Welcome to TPG Community!

In order to check if the firmware of your modem is updated, please send me a PM with your TPG username or customer ID number along with the current firmware of the modem and serial number.

How do I private message (PM) in the community

BasilDV

[Riezl]

Thank you for providing the account details via PM, @Sandonnolly8285. As per checking, your modem has the latest firmware for TPG FTTB service.

Let us know should you have further queries. Thank you.

[rodneylui]

Hi @BasilDV,

Just wanted to see if I could also update my modem firmware please?

Many thanks.

[Riezl]

Hi @rodneylui, please send us  a private message with your TPG customer ID, username and complete address so we can pull up the account and help get to the bottom of this.

To send a PM,  please refer to this link:How do I private message (PM) in the community