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HUAWEI HG659 Firmware Update

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Level 1c

Good Afternoon.

 

How do I obtain the firmware for the HUAWEI Modem HG659 to update it?

 

Thanks.

4 REPLIES 4
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Moderator

Hi @Sandonnolly8285 

 

Welcome to TPG Community!

 

In order to check if the firmware of your modem is updated, please send me a PM with your TPG username or customer ID number along with the current firmware of the modem and serial number.

 

How do I private message (PM) in the community

 

BasilDV

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Moderator

Thank you for providing the account details via PM, @Sandonnolly8285. As per checking, your modem has the latest firmware for TPG FTTB service.

 

Let us know should you have further queries. Thank you.

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Level 1c

Hi @BasilDV,

 

Just wanted to see if I could also update my modem firmware please?


Many thanks.

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Moderator

Hi @rodneylui, please send us  a private message with your TPG customer ID, username and complete address so we can pull up the account and help get to the bottom of this.

 

To send a PM,  please refer to this link:How do I private message (PM) in the community