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HUAWEI Modem HG659 - Firmware Update

batherian
Level 2

How do I get a firmware update?

 

HG659
Device ID: 00E0FC-J3N8W17830903596
Hardware version: VER.B
Software version: V100R001C216B012

Thanks

4 REPLIES 4
Jhoey
Moderator

Hi @batherian

 

Welcome to TPG Community!

 

We have raised the request and updates will be given once available.

 

Regards,

batherian
Level 2
Can I get an update on this? It’s been a solid week plus without any updates.

Thanks
BasilDV
Moderator

Hi @batherian,

 

We apologise for the delay.

 

We've sent a follow up with our Network Engineers, however, they are closed on weekends and will be back tomorrow (Monday).

 

We'll provide you with the updates as soon as it becomes available.

 

BasilDV

Riezl
Moderator

Hi @batherian, the firmware has been upgraded. Feel free to message us should you need further assistance. Cheers!