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Has Nbn unplanned outage resolved since 20/8/24?

sandywong
Level 2
No internet since 20/8/24 10am, anyone got their network back?
4 REPLIES 4
kate_
Moderator

We can take a look for you, @sandywong.

 

If you're not back online yet, send me a PM and we'll get you an update on what's going on.

sandywong
Level 2
Thanks Kate. It is out again today 6.30pm, can I pls ask why this issue is lasting for more than 3 days?
kate_
Moderator

We'd like to take a closer look at what's going on and confirm what's causing you to be offline. If you can send me a PM, we'll grab your details and take a look at your service. We'll find you some answers.

sandywong
Level 2
9 outages since 20/8/24, basically can’t work from home….is this normal?