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Hi all, I just bought an iphone xs and am unable to connect to my home wifi.

Level 1

Every time I attempt to connect, the password incorrect message comes up.  I know I'm trying to connect to the right network and I am equally sure i'm not typing the password in wrong.  Any thoughts?


Hi @sambocat,


Welcome to TPG Community!


We've created a community article which will guide you on how to check your WiFi password. Check this article.


Let us know should you require further assistance.


Kind regards,


Level 4

It is not your phone it is the router, and my guess would be a huawei router.

i had the same with iphones and ipads.

Get yourself a quality router, then no more problams