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How do I upgrade firmware on Huawei HG659

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Ahra_G
Moderator

Hi zemonstas

 

Welcome to TPG Community! 

 

I have since sent a request to also update your modem's firmware. We'll advise you as soon as we hear from our Technical Team. 

 

 

Cheers! 

haydenphilpott
Level 2

Hi mods,

 

I'm having the same ip assigning/DHCP issue as the OP and wish to recieve a firmware update if it's available.

 

Thanks for the help.

Ahra_G
Moderator

Hi zemonstas

 

The firmware has been successfully upgraded. 

 

Should you require further assistance, please don't hesitate to let us know. 

 

Cheers! 

 

Riezl
Moderator

Hi @haydenphilpott,

 

Welcome to TPG Community!

 

We are suspecting a possible modem issue. Please hard reset the modem and reconfigure its settings.

 

If the issue persists, please let us know.

chrishutchings5
Level 2

Me too please.

 

Product type:HG659
Device ID:00E0FC-J3N8W16A21002146
Hardware version:VER.B
Software version:V100R001C216B111
Shane
Moderator

Hi @chrishutchings5,

 

Welcome to the community!

 

I was able to locate your account details and requested a firmware upgrade for your modem/router. Updates will be provided tomorrow.

 

Let me know should you require further assistance.

 

Cheers!

Riezl
Moderator

Hi @chrishutchings5, the firmware has been upgraded. Let us know if we can be of any assistance. Thank you.

justinvajmer
Level 2

Hi,

 

Could I get my firmware upgraded please?

 

My modem details are as below:

Product type: HG659
Device ID: 00E0FC-J3N8W16909002878
Hardware version: VER.B
Software version: V100R001C216B111
 
Thanks.
Riezl
Moderator

Hi @justinvajmer,

 

Welcome to TPG Community!

 

We have located the account using your community details and we have already requested a firmware upgrade.

 

We will be in touch as soon as an update becomes available.

minhdoan2013
Level 2

Hi,

Could you please alse update my modem firmware as well?? 

Device information:

Product Type: HG659

Device ID: 00E0FC-J3N8W17504006157
Hardware version: VER.B
Software version: V100R001C216B112
Thanks heaps...