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Hi zemonstas,
Welcome to TPG Community!
I have since sent a request to also update your modem's firmware. We'll advise you as soon as we hear from our Technical Team.
Cheers!
Hi mods,
I'm having the same ip assigning/DHCP issue as the OP and wish to recieve a firmware update if it's available.
Thanks for the help.
The firmware has been successfully upgraded.
Should you require further assistance, please don't hesitate to let us know.
Hi @haydenphilpott,
We are suspecting a possible modem issue. Please hard reset the modem and reconfigure its settings.
If the issue persists, please let us know.
Me too please.
Hi @chrishutchings5,
Welcome to the community!
I was able to locate your account details and requested a firmware upgrade for your modem/router. Updates will be provided tomorrow.
Let me know should you require further assistance.
Hi @chrishutchings5, the firmware has been upgraded. Let us know if we can be of any assistance. Thank you.
Hi,
Could I get my firmware upgraded please?
My modem details are as below:
Hi @justinvajmer,
We have located the account using your community details and we have already requested a firmware upgrade.
We will be in touch as soon as an update becomes available.
Could you please alse update my modem firmware as well??
Device information:
Product Type: HG659
