Hi there - some months ago I advised that the phone line was unresponsive and you replied to "reboot" etc as you could see the it was "not registered". I am usually away interstate but those in the house have informrd me that it STILL is not workingf after multiple reboot / unplugging etc - please assist.
Regards - Tom (Tech91)
We apologise for the inconvenience.
It's still shows that the home phone is "Not registered" on the account. Are you able to press the reset button of the modem? Please note that doing this all of the settings that was saved on the modem will go into default.
Once done, give the modem 5 to 30 minutes for it to reconnect to the internet. Check the home phone once the internet is back and keep us updated with the result.