Get online support
Hi
I have looked up your service from your Community details.
It appears you are still on ADSL2+.
We do not support 3rd party modems but they are all similar to configure.
Here is a guide on how to configure modems in general to get a connection to TPG.
https://community.tpg.com.au/t5/Broadband-Internet/ADSL2-Setup-Guide/m-p/20237#M8376
If you have further issues you will be able to get support from Netgear also.
Regards,
Peter