How to get support

robupaul1980
Level 2

Hey TPG,

 

I have just received my NBN modem, and as expected, I cannot get an internet connection.

 

I cannot get a hold of anyone from your tech support team.

 

Very dissapointing!

1 REPLY 1
peter_k
Moderator

Welcome to TPG Community,

Could you PM (Private message) me your customer ID, username, service address or mobile number so I can check the status here.

 

To learn how to send a private message, click here.  


Regards,
Peter