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How to order a new modem after upgrading to NBN superfast?

sukohond
Level 2

Hi

I just upgraded to NBN Home Superfast service

Is there a way to order via email a new modem that would work with NBN Superfast?

TP-Link VR1600v maybe?

Do I need to ring?

Any other ways to contact you outside your phone hours?

Thank you

1 REPLY 1
Shane
Moderator

Hi @sukohond ,

 

Welcome to the community!

 

Thanks for showing your interest on getting TPG modem/router. I can arrange one of our Account Specialists to contact you to discuss the details on how to get a brand new modem. Shoot me a private message with your account details (Username/Customer ID together with the address on file) also include your best contact number and preferred time.

 

How do I private message (PM) in the community 

 

Regards,

 


@sukohond wrote:

Hi

I just upgraded to NBN Home Superfast service

Is there a way to order via email a new modem that would work with NBN Superfast?

TP-Link VR1600v maybe?

Do I need to ring?

Any other ways to contact you outside your phone hours?

Thank you