Welcome to TPG Community!
The home wireless cancellation is usually at the end of the current billing cycle as to which the e-connote will be sent to you, so you can return the modem to us. We recommend to wait for the cancellation date and if you have not received the consignment label by then, send us a private message here with your TPG customer ID.
Yay! I love to hear the good news. Feel free to create a new thread in the event you require more help in the future. Cheers!
All is well. The shipping instructions and label came through this morning :-)