Get online support
My Huawei HG659 modem has become quite unreliable as far as WiFi Access throughout the household. Every week it requiures to be frequently rebooted to reenable Wi Fi Access throughout the house. All settings are set up as per TPG instructions. The modem is a few years old now ever since we went to TPG NBN and I would really appreciate the old Modem to be ugraded with a newer unit with better range Wi Fi as we have a very large house and it really struggles in some of the further rooms of the house.
My current Modem System information is as follwos
Product Type Huawei HG659
Device ID 00E0FC-J3N8W16C09003539
Hardware Version VER B
Software Version V100R001C216B111
Hi @garysam4,
Welcome to the community!
We requested a firmware upgrade for the modem/router. We'll provide an update on this thread when it becomes available.
Cheers!
Hi @garysam4, the modem firmware has been upgraded. Let us know if we can be of further assistance. Thank you.