Huawei HG659 Firmware Update

[wvander]

Hi

Can I have my firmware upgraded also.

USERID: wvander

System Information

Product type:  HG659

Device ID:  00E0FC-J3N8W17504005015

Hardware version:  VER.B

Software version:  V100R001C216B112

Thanks

[Aubrey]

Welcome to TPG Community @wvander!

We'll get our tech team to work on the firmware upgrade and notify you once complete.

Cheers! 

[Aubrey]

Hi @wvander, modem's firmware has been upgraded. Cheers!

[wvander]

Thanks!!

[vnn2022]

Hi Moderators,

Do I need a firmware update?  My specs below:

Product type: HG659

Device ID: 00E0FC-J3N8W16921003589

Hardware version: VER.B

Software version: V100R001C216B111

Thanks

[Rica_R]

Hi @vnn2022,

Welcome to TPG Community!

Your request has been forwarded. We'll keep you posted for updates. 

Regards, 

[vnn2022]

Thanks @Rica_R  but I havent given you my account details?  (vnn2020 is not my TPG account userid).  How can i give you my details privately?

[Anonymous]

Hi @vnn2022,
 

Could you send us a PM with your details so we can include this on the report. 

How to send a PM? 

Regards,

Thanks @Jhoey  but I havent given you my account details?  (vnn2020 is not my TPG account userid).  How can i give you my details privately?