Huawei HG659 firmware upgrade

[ckjane]

Hi There,

Would you please provide me the information to upgrade my firmware?

My current system information as below. Thanks

Product type: HG659
Device ID: 00E0FC-J3N8W17503001487
Hardware version: VER.B
Software version: V100R001C216B112

[BasilDV]

Hi @ckjane 

Welcome to TPG Community!

We have raised the request and updates will be given once available.

Regards,
BasilDV

[ckjane]

Hi There,

Any update? I thought this firmware is something lots of people have already asked and TPG will simply verify they are current user and PM how to upgrade.

Please let me know how to upgrade my firmware. Thanks

[BasilDV]

Hi @ckjane,

Thanks for getting back.

We've sent a follow up with our Network Engineers in regards to the firmware update.

We apologise for the delay.

BasilDV

[Anonymous]

Hi @ckjane, the firmware has been updated. Feel free to message us should you need further assistance. Thank you.

[ckjane · Accepted solution]

Hi There,

Thought you will send me the link or files for me to upgrade but you actually did it on the fly.

I have checked and all looks good. Thank you very much.