Hi @osamahalraddadi
Welcome to the Community!
We were able to locate your account using your community details and checked your location. NBN Co tagged your address under the Service class 34, which means that an NBN NCD box is already available. If you are not able to see any NBN NCD box, then we will report this to our NBN service delivery team and have someone to call you tomorrow between 9AM - 12NN to further discuss the case.
Stay safe.
BasilDV
