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I’m afraid my Router (HG659) has been hacked and I’m not confident to do myself things to resolve the issue.

Dale
Level 2
What I should do?
To replace the Router?
To change security type (current is WPA/WPA2 (TKIP) ?
1 REPLY 1
Ahra_G
Moderator

Hi @Dale

 

If you're needing to change your Wi-Fi password, here's an article that you can follow: Changing your WiFi password on your TPG Modem

 

For further assistance, do send us your TPG account details via PM and we'll have a tech specialist to contact you. 

 

Thanks! 

Ahra_G