Installation of Archer AC1600 VR600 to NBN

[bcasey1940]

I’m trying to install and all appears to go ok until the Connection Test.
Despite trying different cables in case one is faulty, I keep getting ‘Internet not connected. Please check if your phone cable is properly connected’.
If I pick up the phone I get dial tone, but can’t make a call - always engaged tone.

[Ken-C]

Hi there             

 Welcome to the community,

Could you please send me a PM (private message) with your CID (customer identication number) or your mobile phone number so can look at this service for you 

kind regards

[Ken-C]

Hi there ,

Click on my name then send message for a PM..

Example here below 

https://community.tpg.com.au/t5/Welcome/How-do-I-private-message-PM-in-the-community/m-p/4093#M45

Kind regards