Hi @Lisaawoods2
Thanks for reaching out and welcome to the Community!
We were able to locate your account using your community details and checked the update in regards to the installation of your service. Our NBN service delivery team is in contact with the NBN Co in providing the available date for the service installation.
We'll chase this with them and have a case manager contact you within the day.
Let us know if you need further assistance.
BasilDV
