TPG Community

Get online support

Internet Not Working for Last 30 Minutes

SOLVED Go to solution
jnguyen
Level 2
 
1 ACCEPTED SOLUTION

Accepted Solutions
Aubrey
Moderator

Hi @jnguyen, you can check the Service Status for known outages.

 

If there is none impacting your address, please send your details over via private message so we can take a closer look into it.

 

Thanks,

Aubrey

View solution in original post

3 REPLIES 3
Aubrey
Moderator

Hi @jnguyen, you can check the Service Status for known outages.

 

If there is none impacting your address, please send your details over via private message so we can take a closer look into it.

 

Thanks,

Aubrey

jnguyen
Level 2

Thanks for that. Looks like a fibre break a suburb over Smiley Sad

Aubrey
Moderator

@jnguyen Fiber ops has been engaged to investigate the fiber fault. Service status page will be updated as more info becomes available.