Thanks for raising this to our attention.
We tried to search for your account using your community details to no avail.
We'd like to have a better understanding of the situation and see what we can do to resolve this as soon as possible.
Please send me a PM with your TPG username or customer ID number to assist you accordingly.
Internet line was dropped for many hours and sometimes......it was internittently.......This is the only thing I can tell you. It's a new NBN box changed 2 days ago. Probably you have to check your end. The line was stable for the past few months till last few days.......Really annoying.......HELPPPPPPPPP!
We've edited your post as it contains your account details.
Please avoid posting any account details on a public thread as it may compromise your security.
We'll raise this with our Tech team and have someone to call you today between 5PM - 6PM to further check the service.