Internet light not turning on

[zai]

Hello, I am trying to connect my NBN. I have plugged the modem into the phone wall socket and power supply. The lights that are lit on the modem are power, 2.4G and 5G. I have no access to the internet atm. Please help.

[alanguide]

Which technology (FTTN, FTTC, HFC, FTTP)?

[adib_rahmang]

Hey @zai,

If you're still offline, send us a private message and we'll check out what's going on.