Internet not connecting

[aliciamitchell1]

The internet light is not lighting up and when I connect to the modem the wifi does not work it is becoming very irritating

[peter_k]

Welcome to TPG Community,

Could you PM (Private message) me your customer ID, username, service address or mobile number so I can check the status here.

To learn how to send a private message, click here.  

Regards,
Peter