Internet not working

[may9773]

Hi！ I already hv call many time to say my internet network is not working! Still waiting call back! Pls check what problem to my network !send someone come to fix it pls!

[BasilDV]

Hi @may9773 

Welcome to the Community!

We've edited your post that contains your customer ID number. Please avoid posting any account information on a public thread as it may compromise your account security.

We've reviewed the account and learned that the issue was within the NBN network. This has been raised by our NBN Provisioning team and a case manager will be in touch with you by tomorrow once an update becomes available.

BasilDV