I hope someone can help me. I've recently bought Asus AC RT-86 as the original TP-Link modem parental monitoring is not working.
I have set the router to bridge and update the firmware to the latest, 126.96.36.199.384_81351. I can ping google.com, so DNS is not a problem.
But the modem internet light as well as Network Map shows 'disconnected'.
I've set ntp to TPG's, ntp1.tpg.com.au but the log shows 'ntp sync fail, will retry after 120 sec.
Welcome to TPG Community!
We have located the account using your community details. We have checked the status of your connection and it shows up and running now.
Should you need further assistance, please let us know so we can investigate further. Thank you.
Thanks for check Riezl. I can ping and nslookup from the router, so the connection to the internet is not really the issue.
This is the error I got: -
May 5 15:13:13 hour monitor: ntp sync fail, will retry after 120 sec
May 5 15:15:13 hour monitor: ntp sync fail, will retry after 120 sec
I had to set the time manually. The settings I have for NTP is ntp.tpg.com.au, ntp1.tpg.com.au and ntp2.tpg.com.au. I've tried the public ntp and it's not working as well.
Ping result: -
PING ntp.tpg.com.au (188.8.131.52): 56 data bytes
64 bytes from 184.108.40.206: seq=0 ttl=126 time=17.773 ms
64 bytes from 220.127.116.11: seq=1 ttl=126 time=18.455 ms
64 bytes from 18.104.22.168: seq=2 ttl=126 time=17.081 ms
64 bytes from 22.214.171.124: seq=3 ttl=126 time=17.036 ms
64 bytes from 126.96.36.199: seq=4 ttl=126 time=17.141 ms
--- ntp.tpg.com.au ping statistics ---
5 packets transmitted, 5 packets received, 0% packet loss
round-trip min/avg/max = 17.036/17.497/18.455 ms